Concordium - Partial interruption of identity issuance – Incident details

All systems operational

Partial interruption of identity issuance

Resolved
Partial outage
Started about 5 years agoLasted 17 hours 24 minutes

Affected

Identity Providers

Partial outage from 1:22 PM to 6:47 AM

Updates
  • Resolved
    UTC
    Resolved

    Desktop wallet version 1.1.6 has been released for Windows as well, resolving the identity issuance issue.

  • Update
    UTC
    Update

    The new version 1.1.6 of the desktop wallet that fixes the issue has been released for MacOS and Linux.

    The Windows version will be available shortly and an update will be posted here.

  • Identified
    UTC
    Identified

    We have identified the issue and are working on an update to the desktop wallet to fix it.

  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue with identity creation via the newly released desktop wallet. Identity creation fails immediately after identity verification.

    We are investigating the cause of the issue together with the identity provider.

    Identity issuance via the mobile wallets is expected to work.