Partial interruption of identity issuance

Resolved

Partial outage

Started about 5 years agoJuly 28, 2021Lasted about 17 hoursJuly 28, 20211:22 PMJuly 29, 20216:47 AMUTC

Affected

Identity Providers

Updates

Resolved
July 29, 2021 at 6:47 AMUTC
Resolved
July 29, 2021 at 6:47 AMUTC
Desktop wallet version 1.1.6 has been released for Windows as well, resolving the identity issuance issue.
Update
July 28, 2021 at 2:47 PMUTC
Update
July 28, 2021 at 2:47 PMUTC
The new version 1.1.6 of the desktop wallet that fixes the issue has been released for MacOS and Linux.

The Windows version will be available shortly and an update will be posted here.
Identified
July 28, 2021 at 2:07 PMUTC
Identified
July 28, 2021 at 2:07 PMUTC
We have identified the issue and are working on an update to the desktop wallet to fix it.
Investigating
July 28, 2021 at 1:22 PMUTC
Investigating
July 28, 2021 at 1:22 PMUTC
We are currently experiencing an issue with identity creation via the newly released desktop wallet. Identity creation fails immediately after identity verification.

We are investigating the cause of the issue together with the identity provider.

Identity issuance via the mobile wallets is expected to work.

Concordium - Partial interruption of identity issuance – Incident details